FAQ
Frequently Asked Questions (FAQ) - High Voltage Clothing
Q: How long will it take for my order to arrive? A: We strive to process and ship orders as quickly as possible. Once your order is placed, it will typically be processed within 1-2 business days. Shipping times vary, but you can expect your order to arrive within 5-8 business days from the date of shipment.
Q: What is your refund policy? A: All sales at High Voltage are final. We do not offer refunds or exchanges unless there is a manufacturing defect or error on our part. Please ensure that you carefully review your order before completing your purchase.
Q: How can I contact your customer service team? A: To reach our customer service team, please email us at support@highvoltagebrand.com. We strive to provide excellent customer service, and our team will respond to your inquiry within 24 to 72 hours.
Q: Can I initiate a return or exchange? A: Due to our no-refund policy, we do not accept returns or exchanges unless there is a manufacturing defect or error on our part. If you believe there is an issue with your order, please contact our customer service team at support@highvoltagebrand.com, and we will assist you accordingly.
Q: Can I track my order? A: Yes, once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your package. Please allow 24-48 hours for the tracking information to be updated.
Q: How can I collaborate with High Voltage? A: Collaboration opportunities with High Voltage can be negotiated via email. If you are interested in partnering with us, please contact our collaborations team at support@highvoltagebrand.com. We are excited to explore potential collaborations and discuss how we can work together to create something electrifying.
Q: Do you offer wholesale options? A: Yes, we offer wholesale options for retailers interested in carrying High Voltage products. For wholesale inquiries, please contact our wholesale team support@highvoltagebrand.com. Our team will provide you with further information and assist you with the necessary steps to become a wholesale partner.
Q: Can I cancel or modify my order? A: Once an order is placed, it cannot be canceled or modified. We process orders quickly to ensure timely delivery. If you have any concerns or questions about your order, please reach out to our customer service team at support@highvoltagebrand.com, and we will assist you to the best of our abilities.
If you have any additional questions or need further assistance, please don't hesitate to reach out to us via email at support@highvoltagebrand.com. We value your support and strive to make your experience with High Voltage exceptional!